Support
Have a question about Playdee? Email us.
Contact
Email PlaydeeEmail address: support@playdee.app
We read this inbox every day and reply within 2 working days.
This address takes every question, personal data request, account deletion request and report.
Frequently asked questions
How do I join a match?
Find a match in the app and tap Request to join. The Host approves or rejects your request.
Once you are approved, the Host’s contact method shows on the match.
How do I cancel?
While your request is waiting, tap Cancel request on the match.
Once you are approved, tap Cancel participation on the match, before its start time. A cancel in the 2 hours before the start counts as a late cancel and shows on your profile.
As the Host, tap Cancel on your match to cancel the whole match.
How do I report or block a player?
Tap Report to Playdee on a match or on a player’s profile. After a match, you can also use Report a violation.
To block, tap Block on the player’s profile.
How do I delete my account?
In the app: Profile → Delete account.
If you no longer use the app, follow the account deletion page.